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MyBT app reporting BT Smart Hub poor connection

Quesada — Fri, 11 Sep 2026 10:25:12 GMT

Can anyone please explain exactly what this issue is and how it can be rectified.

Re: MyBT app reporting BT Smart Hub poor connection

imjolly — Fri, 11 Sep 2026 10:33:28 GMT

are you having connection problems? drops in internet or hub resets?

Re: MyBT app reporting BT Smart Hub poor connection

Quesada — Fri, 11 Sep 2026 10:49:01 GMT

Yes.

Re: MyBT app reporting BT Smart Hub poor connection

imjolly — Fri, 11 Sep 2026 11:06:51 GMT

have you tried anything to fix problem - if have landline phone not on DV tried 17070 option 2 to check for line noise or connected direct to test socket and see if that helps or have you tried something else