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How to relocate my router? Open Reach?

MichaelOzz — Wed, 30 Sep 2026 12:06:41 GMT

I'm considering moving my router to a more convenient location in my home.
This is due to having a number of items which require access to my router and its becoming very cluttered.

Who do i contact to move my open reach box and how?
Also would anyone be able to give me approximates of how much it costs to move the box within the house? I want to move it from the living room to a storage area either at the bottom of my stairs or at the top of the stairs?

Michael

Re: How to relocate my router? Open Reach?

imjolly — Wed, 30 Sep 2026 12:17:38 GMT

are you a BT broadband customer? do your have FTTP (fibre to your home) or FTTC and connect to standard phone socket?

Re: How to relocate my router? Open Reach?

Kimberlin — Wed, 30 Sep 2026 12:19:43 GMT

@MichaelOzz When you state "Openreach box" I assume you mean the Optical Network Terminal if you are on Fibre to the Premises? Is there a reason why you cannot purchase say a length of flat ethernet cable and run that from the ONT where it is currently sited to where you wish to relocate your router? I assume that it is the router you want to re-site? Self help would quite possibly save you a lot of expense.

I'm assuming that your router is currently sited next to the ONT?

Re: How to relocate my router? Open Reach?

iniltous — Wed, 30 Sep 2026 12:36:08 GMT

https://www.openreach.co.uk/orpg/home/products/pricing/loadProductPriceDetails.do?data=hcaYjIWegP2u2KS8FTdcOBScuIM1Opem5f8dVePnh8UlMnGHsqdC0vzO163bJmh34D91D7M0q8u%2FIlSgtIFAKw%3D%3D

Internal ONT shift £109.67 excluding VAT , this is what Openreach charge the ISP , what the ISP charges you (assuming you can get an order raised in the first place ) will probably be more once they add in their time and trouble to arrange it on your behalf , this charge would appear on your regular ISP bill not billed separately from Openreach, you don’t arrange anything directly with Openreach, you contact your ISP , they arrange it with OR .

As stated this is assuming the box in question is the ONT , and that the new location is suitable, so it can be safely accessed , isn’t totally impractical etc, there are limits even if you are paying handsomely for the service.

TBH, I think you would be better advised to run your own Ethernet cable from the ONT location to the ‘new’ router location yourself , or employ a tradesperson to do this for you if your DIY skills are not sufficient.

Re: How to relocate my router? Open Reach?

WSH — Wed, 30 Sep 2026 14:21:56 GMT

Just to round out the other comments here, theoretically you can have up to 100m of ethernet cable between the ONT and the router. 80-85m is more realistic in practice. You want Cat 5e or Cat 6. Anything higher is a waste of money. Avoid anything labelled CCA (Copper Clad Aluminium). It’s rubbish. You want pure copper. Flat cable also varies a lot in quality. Round cable is better.