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Broadband dropping out again

scooby66 — Wed, 07 Oct 2026 19:20:55 GMT

Last night and this evening Wi-Fi been dropping out. Edinburgh area.
Any reason?

Re: Broadband dropping out again

andydenyer — Wed, 07 Oct 2026 19:31:37 GMT

Wi-fi specifically, or your broadband service generally (the two are different)?

Have you checked downdetector for any reports from other users in your area?
https://downdetector.co.uk/status/bt-british-telecom/

Re: Broadband dropping out again

scooby66 — Wed, 07 Oct 2026 20:26:06 GMT

Hi.
It’s the Wi-Fi actually. The down detector says users report no issues.
when Wi-Fi drops the router still seems to have the green light.

Re: Broadband dropping out again

andydenyer — Wed, 07 Oct 2026 20:44:24 GMT

Green light? What router are you using? The green light usually indicates it's just starting up (which could be your problem if it's rebooting itself regularly for some reason):

https://www.bt.com/help/broadband/fix-a-problem/broadband-and-wi-fi/what-do-the-lights-on-my-bt-hub-mean-