Migration to FTTP Fibre Essentials since Nov last year.

johnforstergb — Tue, 20 Oct 2026 18:33:15 GMT

Migration to Fibre but not a lot happening. Open and closed orders since Nov 25. Currently I think there is an open order, but it Is not showing in the app. I did speak with a really good CS man last week. He said I was not too worry and thing would be sorted quickly. 48 hours. I dint know what to do. I have a back up battery etc, so I’m almost there. Hehe.

thanks for anyone help and advice. I’m very grateful. Kind regards. John.

Re: Migration to FTTP Fibre Essentials since Nov last year.

Rach_H — Thu, 22 Oct 2026 11:41:49 GMT

Hi @johnforstergb,

Welcome to the Community!

I'm sorry to hear about the trouble you've been having with your order. I'd recommend reaching back out to the team so they can give you an update on what is happening.

Rach

This topic

Migration to FTTP Fibre Essentials since Nov last year.

Re: Migration to FTTP Fibre Essentials since Nov last year.