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Move Account

neil_1980 — Fri, 15 Apr 2022 08:46:57 GMT

Hi,

I currently have my landline, broadband and 4 mobile phone sims all through the same BT account.

I'm in the process of porting my landline number to Sipgate which I am told will result in the ending of all services on my account.

This is fine as I will no longer need the landline or broadband however I do wish to keep the 4 mobile sims with BT.

My question is, is it possible to move the 4 mobile numbers to a new separate BT account so that my porting of a landline number doesn't end my contract with the 4 mobiles resulting in me losing those phone numbers?

I guess the alternative if this is not possible is to get PAC codes for the 4 sims, move away on a 30 day contract and then get PAC codes to move back as a new account.

Re: Move Account

garybs29 — Fri, 15 Apr 2022 10:37:42 GMT

You're worrying about nothing, moving the landline away won't stop the mobiles, you might lose the broadband discount after 1 month as there's no longer any bb on there but moving the line won't cancel the sim's

Re: Move Account

neil_1980 — Fri, 15 Apr 2022 10:40:43 GMT

Hoped that would be the case... just really wanted to make sure I didn't lose the mobile numbers as that would be an epic pain.

Yeah assumed the broadband discount would end though theres no drama at all with that