https://community.bt.com/t5/BT-Mobile/Bt-Mobile/m-p/2228688#M21532 <P>You can ask for the accounts to be merged, this is handled by the sales support team on 0800 800 150.<BR />The accounts will need to be in the same name, at the same address and a few other requirements like having no outstanding balance.</P> Sat, 23 Apr 2022 10:58:35 GMT -Richie- 2022-04-23T10:58:35Z https://community.bt.com/t5/BT-Mobile/Bt-Mobile/m-p/2228683#M21531 <P>hi</P><P>I have recently moved to BT mobile. since the move on 8th march details are not showing in bt app. it says there is a temporary problem.</P><P>Also is there a way to combine both my landline/broadband account with my mobile account. As when i moved mobile it would not let me add to existing account due to an error within system.</P> Sat, 23 Apr 2022 10:10:28 GMT https://community.bt.com/t5/BT-Mobile/Bt-Mobile/m-p/2228683#M21531 Soupdragon65 2022-04-23T10:10:28Z https://community.bt.com/t5/BT-Mobile/Bt-Mobile/m-p/2228688#M21532 <P>You can ask for the accounts to be merged, this is handled by the sales support team on 0800 800 150.<BR />The accounts will need to be in the same name, at the same address and a few other requirements like having no outstanding balance.</P> Sat, 23 Apr 2022 10:58:35 GMT https://community.bt.com/t5/BT-Mobile/Bt-Mobile/m-p/2228688#M21532 -Richie- 2022-04-23T10:58:35Z