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Upgrade SIM only to Handset Plan

robinpattinson — Mon, 02 May 2022 18:59:07 GMT

I have a SIM only contract at the moment and would like to upgrade this to a handset one. As my renewal is not until December, if I go online, I get the message that there are currently no options to do this. Find it difficult to believe that BT wouldn't want to encourage me to do this. If I have to wait for my renewal date then I will be much more tempted to look at other providers. Any other ideas please?

Re: Upgrade SIM only to Handset Plan

David — Tue, 03 May 2022 00:16:35 GMT

Hi @robinpattinson

If you wish to upgrade to a device contract you will need to move to EE if you call freephone 0800800030 and select option 2 a mobile retentions advisor will be able to help you move to EE.

Cheers

David