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FEMTO mobile phone booster

CAG — Sat, 16 Jul 2022 09:56:32 GMT

I have a FEMTO mobile phone booster as live in an area with not great coverage especially indoors. It's connected to my BT Smart Hub 2 and worked fine until a couple of days ago. Now the light is flashing green constantly. I've unplugged it/plugged it back in, restarted my router, etc, several times but it still doesn't 'connect' and the light carries on flashing green. I've even replaced the CAT5 cable between the device and router.

When switching it off/back on, normally the light goes red then flashes green until it can connect then once connected is a steady green light - but not any more!

Anyone any ideas as it's not great as it means I have no mobile phone signal in the house?

Re: FEMTO mobile phone booster

Keith_Beddoe — Sat, 16 Jul 2022 10:04:38 GMT

@CAG

The service was discontinued in June 2022.

Re: FEMTO mobile phone booster

CAG — Sat, 16 Jul 2022 10:04:29 GMT

Thanks for the reply.
Just a pity BT couldn't be bothered to let me know especially since they supplied the booster!
Time for me to move my and my family's BT/EE mobile phones to another provider with better coverage.

Re: FEMTO mobile phone booster

Keith_Beddoe — Sat, 16 Jul 2022 10:07:40 GMT

See https://www.bt.com/help/mobile/3g-signal-assist-service-closing

Re: FEMTO mobile phone booster

Bob1001 — Sat, 16 Jul 2022 13:43:01 GMT

Do you have a phone that is compatible with WiFi calling, that should still work.

https://www.bt.com/help/mobile/learn-about-wi-fi-calling-and-how-to-set-it-up