Transfer Family Sim/existing number to a new account

JFitz — Fri, 19 Aug 2022 20:05:53 GMT

Hi,

my mother in law moved in with us 10 months ago (moving from abroad to the UK) and joined our family sim BT contract. She has now purchased a house and moved out. I have set her up a new BT ID and ordered her BT broadband. I need to set up a new BT mobile contract for her and transfer her current BT phone number to her new account. How do i transfer her number? I cant find any information on the topic (bar normal PAC code route when you transfer from a different provider) and i have been on hold with BT support for 30 minutes with no luck.

Many thanks

Re: Transfer Family Sim/existing number to a new account

DavidM — Sat, 20 Aug 2022 10:11:13 GMT

Hi @JFitz and welcome to our community.

Thanks for posting. Does this post help?

Cheers

David

This topic

Transfer Family Sim/existing number to a new account

Re: Transfer Family Sim/existing number to a new account