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Galaxy Watch 5 Pro Connection

GedByrne — Tue, 20 Sep 2022 11:07:20 GMT

I am trying to connect my Samsung Galaxy Watch 5 Pro to BT Mobile Data but when it sends the data from the App to BT, I receive an error code of 4001. What do I need to do to allow the connection? Samsung have pointed me towards BT to find out why they are not allowing the connection?

The watch pairs with my phone without a problem, but when trying to get the watch to use it's built in LTE connectivity it fails to connect.

Re: Galaxy Watch 5 Pro Connection

Anonymous — Tue, 20 Sep 2022 14:01:30 GMT

BT don't support eSIMS used by smart watches.

Re: Galaxy Watch 5 Pro Connection

GedByrne — Tue, 20 Sep 2022 15:26:18 GMT

face-palm - thanks for the quick response

Re: Galaxy Watch 5 Pro Connection

Anonymous — Tue, 20 Sep 2022 15:36:45 GMT

BT seem keen to move contracts to EE, so it might be worth enquiring if you can do that penalty free.