https://community.bt.com/t5/BT-Mobile/Re-Cant-change-parental-controls-and-spend-management-for-1-of/m-p/2270812#M22495 <P>Hello,</P><P>I am sort of in the same situation.</P><P>I have two accounts - one is current open and one is old closed account. When I first log in, it shows me "MyBT" which has my old closed account. Then I click on Billings so I can change to current open account but then when I click back to "MyBT" it reverts back to the closed one meaning I can't change any settings on my current open account.</P><P>Could someone get in touch please so we can try and sort it out?</P><P>From Liam</P> Mon, 02 Jan 2023 17:31:07 GMT liamhodgson97 2023-01-02T17:31:07Z https://community.bt.com/t5/BT-Mobile/Re-Cant-change-parental-controls-and-spend-management-for-1-of/m-p/2270812#M22495 <P>Hello,</P><P>I am sort of in the same situation.</P><P>I have two accounts - one is current open and one is old closed account. When I first log in, it shows me "MyBT" which has my old closed account. Then I click on Billings so I can change to current open account but then when I click back to "MyBT" it reverts back to the closed one meaning I can't change any settings on my current open account.</P><P>Could someone get in touch please so we can try and sort it out?</P><P>From Liam</P> Mon, 02 Jan 2023 17:31:07 GMT https://community.bt.com/t5/BT-Mobile/Re-Cant-change-parental-controls-and-spend-management-for-1-of/m-p/2270812#M22495 liamhodgson97 2023-01-02T17:31:07Z https://community.bt.com/t5/BT-Mobile/Re-Cant-change-parental-controls-and-spend-management-for-1-of/m-p/2271920#M22496 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/310986">@liamhodgson97</a>, thanks for taking my call earlier and I've now removed the old account from your BTID.</P> <P>Cheers</P> <P>John</P> Mon, 09 Jan 2023 10:05:37 GMT https://community.bt.com/t5/BT-Mobile/Re-Cant-change-parental-controls-and-spend-management-for-1-of/m-p/2271920#M22496 JohnC2 2023-01-09T10:05:37Z