This topic

Poor mobile signal at work

nilocp — Sat, 21 Jan 2023 17:11:53 GMT

Signal strength is acceptable outside but poor inside a modern metal clad industrial unit.

How can I boost the signal inside?

There is no landline or wifi present.

Thanks

Re: Poor mobile signal at work

VeteranISPUser — Sat, 21 Jan 2023 17:46:31 GMT

Hi @nilocp Turn on WiFi calling?

Re: Poor mobile signal at work

Anonymous — Sat, 21 Jan 2023 18:13:53 GMT

Nothing if Wi-Fi isn't available.

BT/EE don't offer signal boosters anymore unfortunately.

Re: Poor mobile signal at work

nilocp — Sat, 21 Jan 2023 19:46:13 GMT

VeteranISPUser, didnt I say there was no Wifi? Please tell me how to do what you suggest.

Re: Poor mobile signal at work

nilocp — Sat, 21 Jan 2023 19:47:25 GMT

garetc can you not get other boosters?

Re: Poor mobile signal at work

imjolly — Sat, 21 Jan 2023 19:48:59 GMT

WiFi calling is something you turn on in your mobile assuming mobile has capability

Re: Poor mobile signal at work

Anonymous — Sat, 21 Jan 2023 19:54:51 GMT

EE/BT stopped supporting their own some time ago, there's info on the Ofcom website about repeaters.

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/advice/using-a-repeater-to-improve-indoor-mobile-phone-signal

I think that they can be quite expensive!

Re: Poor mobile signal at work

NigelB72 — Sat, 21 Jan 2023 20:22:08 GMT

If there's no broadband or WiFi available, you're pretty much screwed unfortunately and I feel your pain. Our smoking/vaping area is the buildings inside parking area and mobile signal is very poor on all networks due to the thick concrete and steel walls

Re: Poor mobile signal at work

nilocp — Sun, 22 Jan 2023 15:05:50 GMT

Yes they are quite expensive!!

Re: Poor mobile signal at work

Les-Gibson — Sun, 22 Jan 2023 15:02:44 GMT

You say there is no Wi-Fi but it's not clear from that if there is a broadband connection, if there is you may be able to provide your own Wireless Access Point

Re: Poor mobile signal at work

nilocp — Sun, 22 Jan 2023 15:19:57 GMT

Les Gibson, no landline , broadband or wifi.

Re: Poor mobile signal at work

Anonymous — Sun, 22 Jan 2023 15:42:21 GMT

Is there no mobile coverage on any network or just on BT/EE?

Re: Poor mobile signal at work

Les-Gibson — Sun, 22 Jan 2023 18:29:58 GMT

@nilocpwrote:
Les Gibson, no landline , broadband or wifi.

In which case I would say that your only option is to ask your employer for a sheltered area outside the industrial unit on some pretext, e.g. a smokers shelter

Re: Poor mobile signal at work

nilocp — Mon, 23 Jan 2023 09:50:57 GMT

RBZ my contract is with bt, home, broadband and2 mobiles, so I have no ideas about other networks. Reasonably signal outside, poor inside, that is why I was looking at boosters.

Re: Poor mobile signal at work

nilocp — Mon, 23 Jan 2023 09:52:50 GMT

Les, I am the employer!. I miss too many calls because of the poor signal and data is non existent inside.

Re: Poor mobile signal at work

Anonymous — Mon, 23 Jan 2023 10:31:03 GMT

Have a look at the Ofcom checker for indoor coverage. If another network is better then pick up a PAYG SIM to try. If that works it's probably more economical to switch networks than mess around with dodgy boosters. Or if your phone supports dual SIM, divert all calls to the second SIM while at work.

https://checker.ofcom.org.uk/en-gb/mobile-coverage

Re: Poor mobile signal at work

Les-Gibson — Mon, 23 Jan 2023 11:13:24 GMT

In which case I'm surprised you do any business without any broadband or landline. Bite the bullet and get broadband installed, yes it's a cost on the business but having poor or no Comms must surely be a bigger cost

Re: Poor mobile signal at work

Anonymous — Mon, 23 Jan 2023 12:00:25 GMT

I'm inclined to agree with @Les-Gibson, you don't have many options available to you...

Signal booster looks quite expensive and there's no guarantee that they'll work. If you have a Wi-Fi Calling compatible handset depending on the size if the unit broadband boosters for Wi-Fi are available (BT call it 'Complete Wifi') might be your best option.

You can check coverage for other networks and see if they can offer you better indoor coverage. Vodafone has typically, where EE have struggled indoors, been a little bit better but if you're in a steel/corrugated unit then you might not have much luck with any network but it's worth a try!

Many phones are dual SIM, you can have 2 lines active so if line 1 is unavailable then you can divert it to line 2.

Good luck!