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Poor mobile signal at home

peterbosher — Tue, 21 Mar 2023 17:29:53 GMT

I used to have quite good mobile signal around the house but over the last 6 months it has been appalling and I have to call pressed up against the window. I have BT mobile sim in a Motorola phone, I have Halo 3 broadband with complete wifi. Is there anything I can do

Re: Poor mobile signal at home

imjolly — Tue, 21 Mar 2023 17:47:42 GMT

Does your mobile not have the ability to do WiFi calling as that would solve your problem

Re: Poor mobile signal at home

Anonymous — Tue, 21 Mar 2023 18:20:28 GMT

You can find out more here @peterbosher :

https://ee.co.uk/help/help-new/getting-started-and-upgrading/using-your-phone-features/how-do-i-use-wifi-calling

I have linked to EE because BT Mobile no longer exists, same company though.

Re: Poor mobile signal at home

peterbosher — Tue, 21 Mar 2023 18:26:10 GMT

Hi thanks you for you prompt reply. I will try that. DOH!

Re: Poor mobile signal at home

Mitchinsong — Wed, 05 Apr 2023 15:18:14 GMT

Switch on WIFI Calling.

If you calls cut out whilst on WIFI using WIFI Calling it is because your mobile is sensing an improved 4G signal, so it attempts to reconnect to 4G thereby cutting off your calls.

To fix this and stop your phone trying to connect to 4G, set Network mode to LTE/3G/2G.