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4G to 5G

speechless — Tue, 09 May 2023 09:39:31 GMT

My new mobile phone is 5G enabled but my BT SIM card is 8 years old and I’m on a 4G plan

How can I change to a 5G plan and will I need a new SIM card?

Re: 4G to 5G

NigelB72 — Tue, 09 May 2023 11:15:37 GMT

You'll need to call BT Mobile and request a 5G SIM and account.

Re: 4G to 5G

West — Tue, 09 May 2023 11:19:37 GMT

My understanding is that 5G is the network platform and the sim should not matter.

I have what could be called a 4G sim and when I enter a 5G area it works just fine.

Re: 4G to 5G

Les-Gibson — Tue, 09 May 2023 11:39:49 GMT

You might find this link helpful; Do I need a new SIM card for 5G?

Re: 4G to 5G

NigelB72 — Tue, 09 May 2023 13:41:31 GMT

@West a lot of older Sims aren't compatible with 5G

Re: 4G to 5G

speechless — Wed, 10 May 2023 10:20:28 GMT

In case it helps anybody else, I can confirm that because my existing SIM is 8 years old, I did need a new SIM card. Thanks to everybody for their help.

Re: 4G to 5G

DavidM — Wed, 10 May 2023 10:32:46 GMT

Thanks for letting us know @speechless .

Cheers

David