This topic

EE Mobile Sim

marco806 — Fri, 07 Apr 2023 07:30:18 GMT

Ive just purchased an EE Sim only plan..

In on Halo 3 with BT....Given ive had to go to EE to purchase, set up an EE account etc, how does it link up

with my Halo to give me double data on the plan....I did purchase via the link on MyBT

i would add that the purchase on EE did include a boost from 1OGB to 20GB.....Maybe the Halo double data boost

is built in via the link from BT to EE?

Re: EE Mobile Sim

Anonymous — Fri, 07 Apr 2023 07:42:22 GMT

It should be visible on the order screen before checkout and in any order confirmation, usually as an extra line item.

So I believe the double data is included already based on the link you click on.

EE Sim

Re: EE Mobile Sim

marco806 — Fri, 07 Apr 2023 08:01:03 GMT

The double data is inbuilt then....i did think that, but lived in hope..

ie i wont get 40gb....😃

Re: EE Mobile Sim

orozz — Sat, 08 Apr 2023 08:37:32 GMT

Isn’t this just a standard EE offer for BT Broadband customers? I would have expected 40Gb for Halo.

https://www.bt.com/products/mobile/sim-only-deals/

Re: EE Mobile Sim

Anonymous — Sat, 08 Apr 2023 10:38:28 GMT

@orozzwrote:
Isn’t this just a standard EE offer for BT Broadband customers? I would have expected 40Gb for Halo.

I think you are right, I didn't realise this offer was visible to all, perhaps a mod can clarify what the benefit of having Halo is here?

Re: EE Mobile Sim

orozz — Sat, 08 Apr 2023 11:09:38 GMT

I’ve just renewed my BT Mobile contract for another year with all the Halo benefits so I’d check this out.

Re: EE Mobile Sim

Brucemeister5 — Sun, 09 Apr 2023 11:26:02 GMT

@orozz You’ve renewed BT Mobile for another year. Does that mean that you still have a BT SIM rather than an EE one? I didn’t think that was possible any longer. How did you manage to do that?

Re: EE Mobile Sim

orozz — Sun, 09 Apr 2023 11:30:44 GMT

Yes, still a BT Mobile sim.

I went through the motions of obtaining a pac through my bt and it offered a renewal there.

Re: EE Mobile Sim

Brucemeister5 — Sun, 09 Apr 2023 11:42:35 GMT

@orozz Ok, thanks. Interesting. Our BT Mobile Family SIM is out of contract the middle of next month and I don’t want to move to EE. Were you intending to move somewhere else other than EE then?

Re: EE Mobile Sim

orozz — Mon, 10 Apr 2023 10:41:55 GMT

No, it’s a trick I’ve used before.

I did get a letter offering a 24 month renewal but as I’m leaving BT Broadband in 12 months time due to 24 month plans and in contract price increases I’m taking my custom elsewhere.

Re: EE Mobile Sim

Brucemeister5 — Mon, 10 Apr 2023 12:19:03 GMT

Ok, thanks. We’re expecting a letter any day now as our BT Mobile is out of contract next month. We’re in the same boat as you, so I’ll try the same trick and see if it offers a 12 month renewal. Otherwise we’ll just stick to a month by month contract as I don’t want to move to a 24 month EE contract which is also dependent upon having BT Broadband for 24 months with built-in price increases for both.

Re: EE Mobile Sim

marco806 — Mon, 10 Apr 2023 16:12:07 GMT

if you do get 40gb because of Halo, how do EE and BT interact.

i know its the same company , but its utterly shambolic way to do things.

Trying to migrate folk to EE for mobile, keeping them at BT for broadband whilst

offering mobile benefits for taking EE mobile.

BT are monolithic and disjointed and of course these 24 month contracts are scandalous, albeit one

is not forced to take one...One can go elsewhere as i will be doing for broadband being in a city fibre area.

Re: EE Mobile Sim

mispeltyuoth — Tue, 11 Apr 2023 16:56:07 GMT

If it's any help, when my contract expired I just left it as it was. I pay the same amount (allowing for the annual increase) and still get the Halo double data. When I've renewed my BB, the agent asked if I wanted to go back onto a contract (I think they offered me a £1 pm saving) but I turned them down - coverage isn't great where I am so I like to keep options open.

Re: EE Mobile Sim

Brucemeister5 — Tue, 11 Apr 2023 17:46:12 GMT

@mispeltyuoth Thanks. That’s exactly what I’m inclined to do. Coverage isn’t great where we are indoors so we use wifi calling. I’ve noticed that we’re now getting 5G when out walking the dog although it’s not recognised on the coverage checker yet.

Re: EE Mobile Sim

orozz — Wed, 12 Apr 2023 11:37:17 GMT

BT/EE have history of retiring plans so you may be turfed off it if you are out of contract. Happened to me on EE with a legacy SIM Max plan from a few years ago.

Re: EE Mobile Sim

Brucemeister5 — Wed, 12 Apr 2023 15:55:39 GMT

We renewed last year to try and protect ourselves from being shifted over to EE. I’m expecting a letter any day now, so I’ll wait see what it says and make a decision then. Thanks @orozz .

Re: EE Mobile Sim

marco806 — Thu, 13 Apr 2023 08:31:09 GMT

EE are refusing to give me uplift from 20GB to 40GB....Telling me ive already received it (ie from 10GB to 20GB)...Ive never came across a more shambolic company than BT....They dont talk to each other and have no idea what the other arm is doing.

OH, and guess what...I activated my sim at 8pm last night.....My data had reduced by 7.9GB whilst id been asleep....It seems ive been on snapchat, which i dont have since 10 April....ie before i activated the sim.....They have given me the data back, but ive no faith that who was using my data on the 10 april isnt still using it..

it took me 5 minutes for their IT to grasp i was losing data on my plan for periods before i had activated my sim...it only bloody arrived yesterday.

Id not move to EE...lol

Re: EE Mobile Sim

RJ414i — Fri, 12 May 2023 20:04:36 GMT

Yesterday I received an email informing me that my BT SIM Only contract is up on the last day of the month. Within the email was the move to EE offer and also renew your current contract with BT, I was confused!

I rang the number and was able to renew for 12 months at last year's price (£8) with Halo benefits and roam like home still included!

The service agent did say that I wouldn't be able to renew after that because soon after that date BT Mobile would be no more. I'm surprised they allowed me to re sign but then again it gives them 12 months to move everyone else over.