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Moving a Family mobile plan to another provider

nhsix — Sun, 21 May 2023 17:57:29 GMT

Hi. I am leaving BT broadband and now want to move my BT family sims onto another provider also. I have a PAC code for my sim but do I need a separate PAC code for the other sims/numbers on the family plan? Thanks, Nick

Re: Moving a Family mobile plan to another provider

Les-Gibson — Sun, 21 May 2023 19:41:54 GMT

Even if you move from a BT family SIM plan to EE you need a PAC code for each number you are transferring so it would seem logical that the answer to your question is that you will need a code for each one

Re: Moving a Family mobile plan to another provider

JohnC2 — Mon, 22 May 2023 07:58:14 GMT

Hi @nhsix, the advice given by @Les-Gibson is correct. The PAC is to allow your number to be moved so you'll need a PAC for each phone number.

Cheers

John

Re: Moving a Family mobile plan to another provider

nhsix — Mon, 22 May 2023 08:09:38 GMT

Many thanks

Re: Moving a Family mobile plan to another provider

nhsix — Mon, 22 May 2023 08:10:08 GMT

Perfect, thank you

Re: Moving a Family mobile plan to another provider

WelshDragonAber — Sat, 17 Feb 2024 17:08:51 GMT

I have asked BT for separate codes and they say the same one will work for both numbers

Re: Moving a Family mobile plan to another provider

garybs29 — Sat, 17 Feb 2024 17:33:32 GMT

This has came up on here at least twice before if I remember. Fact is you can have 1 pac for multiple numbers but some of the smaller networks & their systems can't handle that standard process so insist of 1 pac for 1 number