https://community.bt.com/t5/BT-Mobile/Mobile-Data-add-on-not-adding-on/m-p/2316088#M23361 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/321945">@shelby2909</a></SPAN> I'm sorry about that, I know that the order can take 24 hours to complete but it would be best to call 150 from your mobile and they'll be able to check if there are any issues with the order.</P> <P>Thanks</P> <P>Neil</P> Fri, 22 Sep 2023 11:47:49 GMT NeilO 2023-09-22T11:47:49Z https://community.bt.com/t5/BT-Mobile/Mobile-Data-add-on-not-adding-on/m-p/2316028#M23359 <P>I purchased a mobile data add on yesterday evening, I have an order number etc etc but the data is not coming through to the phone and the extra charge not showing on my account. Any ideas? thanks</P> Fri, 22 Sep 2023 09:01:01 GMT https://community.bt.com/t5/BT-Mobile/Mobile-Data-add-on-not-adding-on/m-p/2316028#M23359 shelby2909 2023-09-22T09:01:01Z https://community.bt.com/t5/BT-Mobile/Mobile-Data-add-on-not-adding-on/m-p/2316088#M23361 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/321945">@shelby2909</a></SPAN> I'm sorry about that, I know that the order can take 24 hours to complete but it would be best to call 150 from your mobile and they'll be able to check if there are any issues with the order.</P> <P>Thanks</P> <P>Neil</P> Fri, 22 Sep 2023 11:47:49 GMT https://community.bt.com/t5/BT-Mobile/Mobile-Data-add-on-not-adding-on/m-p/2316088#M23361 NeilO 2023-09-22T11:47:49Z