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Locked Google Safesearch

chivey01 — Mon, 30 Jan 2023 10:45:50 GMT

Trying to figure out if BT is the reason i cannot unlock Safesearch on Google, have never liked my results being filtered out and recently haven't been able to change this setting. Google states it's locked by my network, so has anyone else had this problem and been able to fix it?

Re: Locked Google Safesearch

NigelB72 — Mon, 30 Jan 2023 10:49:13 GMT

Check your Parental Control settings in MyBT

Re: Locked Google Safesearch

chivey01 — Mon, 30 Jan 2023 10:50:38 GMT

Parental controls aren't even activated on my account, so no settings there to check.

Thanks

Re: Locked Google Safesearch

Carlusha — Mon, 30 Jan 2023 11:46:36 GMT

@chivey01

Follow this:

https://www.howtogeek.com/770196/how-to-turn-off-safesearch-on-google-search/

Re: Locked Google Safesearch

chivey01 — Mon, 30 Jan 2023 11:49:46 GMT

Thanks, but the Safesearch is Locked by admin/provider. Therefore cannot be changed using the normal methods.

Re: Locked Google Safesearch

Carlusha — Mon, 30 Jan 2023 13:19:35 GMT

@chivey01

How about this then?

https://www.bt.com/content/dam/bt/help/legacy/BT%20living%20with%20technology%20leaflet.pdf

Re: Locked Google Safesearch

MC69 — Wed, 27 Sep 2023 14:29:48 GMT

I had the same problem and solved it by going onto www.bt.com/mobile after logging in scroll down to manage your plan and click on change settings, scroll down to parental controls it should be on light, slide it to off. Wait 30 minutes and reboot your phone and everything should be good.

Re: Locked Google Safesearch

DavidM — Wed, 27 Sep 2023 14:35:37 GMT

Hi @chivey01 and welcome.

Thanks for postiong about the Safesearch on Google. Can you please try @MC69 advice and let us know how you get on?

Cheers

David