This topic https://community.bt.com/t5/BT-Mobile/No-Mobile-Internet/m-p/2317739#M23394 <P>Hi,</P><P>Ive recently upgraded to an iPhone 13 pro, and we are on a family sim plan with 4 sims.</P><P>My mobile internet has stopped working, It was initially working for a week, then now it's not connecting so i can only access internet through wifi. I can send and receive texts and calls.</P><P>Ive tried turning off and on, Ive reset network settings and Ive even reset the iPhone itself but that hasn't resolved the issue. Data is switched on and the 3 other sims on the plan are working. Ive spoken to Apple who performed a diagnostic on the phone and they cant find any issues referring to my mobile provider.</P><P>Has anyone had this, or know of a fix. Thank you!&nbsp; &nbsp;&nbsp;</P> Sun, 01 Oct 2023 11:13:06 GMT sunnydog 2023-10-01T11:13:06Z No Mobile Internet https://community.bt.com/t5/BT-Mobile/No-Mobile-Internet/m-p/2317739#M23394 <P>Hi,</P><P>Ive recently upgraded to an iPhone 13 pro, and we are on a family sim plan with 4 sims.</P><P>My mobile internet has stopped working, It was initially working for a week, then now it's not connecting so i can only access internet through wifi. I can send and receive texts and calls.</P><P>Ive tried turning off and on, Ive reset network settings and Ive even reset the iPhone itself but that hasn't resolved the issue. Data is switched on and the 3 other sims on the plan are working. Ive spoken to Apple who performed a diagnostic on the phone and they cant find any issues referring to my mobile provider.</P><P>Has anyone had this, or know of a fix. Thank you!&nbsp; &nbsp;&nbsp;</P> Sun, 01 Oct 2023 11:13:06 GMT https://community.bt.com/t5/BT-Mobile/No-Mobile-Internet/m-p/2317739#M23394 sunnydog 2023-10-01T11:13:06Z Re: No Mobile Internet https://community.bt.com/t5/BT-Mobile/No-Mobile-Internet/m-p/2318015#M23402 <P>All sorted.</P><P>I spoke to customer services and there was an issue with my new mobile phone, but all sorted.</P> Tue, 03 Oct 2023 14:58:24 GMT https://community.bt.com/t5/BT-Mobile/No-Mobile-Internet/m-p/2318015#M23402 sunnydog 2023-10-03T14:58:24Z