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Mobile account

userhelp — Sat, 03 Feb 2024 10:14:12 GMT

We're just updating your account

If you want to make any changes, please wait 30 minutes and try again.

It's been saying this for months. I need to change my roaming settings, but I can't because it's locked.

Re: Mobile account

imjolly — Sat, 03 Feb 2024 10:36:59 GMT

have you tried phoning CS 03301234150?

Re: Mobile account

userhelp — Mon, 05 Feb 2024 14:29:42 GMT

Called them, and they were able to turn my roaming on, but the message is still there and the settings are still locked. I will have to wait and see if it works when I go abroad.