This topic

Help! Abroad with no phone signal

SamFrith — Wed, 20 Mar 2024 10:30:49 GMT

After phoning BT to make sure my phone would work in France and being assured that it would I arrived at 2am and cannot figure out why I have no signal let alone data.

I can't even contact BT for help as they only have phone numbers to call.

How can I contact someone for help?

Currently sat in a McD's using their WiFi

Re: Help! Abroad with no phone signal

imjolly — Wed, 20 Mar 2024 10:34:18 GMT

go to MYBT and make sure international calls are allowed and also make sure you set spend limit to greater than £0 say £5/10

Re: Help! Abroad with no phone signal

SamFrith — Wed, 20 Mar 2024 10:48:03 GMT

Thanks but I have tried this and no luck

Re: Help! Abroad with no phone signal

imjolly — Wed, 20 Mar 2024 10:51:09 GMT

do you have roaming switched on in your phone

Re: Help! Abroad with no phone signal

SamFrith — Wed, 20 Mar 2024 10:57:51 GMT

Yep.

I'm hoping that a family member can contact BT on my behalf as it seems I have no hope. Where is the online chat feature when I need one?!