https://community.bt.com/t5/BT-Mobile/BT-Frustration/m-p/2359975#M23940 <P>Contacting BT I believe is now restrictive.</P><P>Abroad, forced to use overseas number to try and rectify Travel Data Pass, despite activation ended up with roaming charges of £49.99 (wiped off).</P><P>However charged for two calls in order to understand why Travel Pass/roaming wasn't working . £75.</P><P>12mins &amp; 16mins most of it listening to how Wonderfull BT is a provider together with EE.</P><P>Text messages and Email to anyone to resolve not available.</P><P>Email complaint service &nbsp;not available.</P><P>Business users have What's App/email.</P> Thu, 04 Apr 2024 11:01:27 GMT NearlyFixed 2024-04-04T11:01:27Z https://community.bt.com/t5/BT-Mobile/BT-Frustration/m-p/2359975#M23940 <P>Contacting BT I believe is now restrictive.</P><P>Abroad, forced to use overseas number to try and rectify Travel Data Pass, despite activation ended up with roaming charges of £49.99 (wiped off).</P><P>However charged for two calls in order to understand why Travel Pass/roaming wasn't working . £75.</P><P>12mins &amp; 16mins most of it listening to how Wonderfull BT is a provider together with EE.</P><P>Text messages and Email to anyone to resolve not available.</P><P>Email complaint service &nbsp;not available.</P><P>Business users have What's App/email.</P> Thu, 04 Apr 2024 11:01:27 GMT https://community.bt.com/t5/BT-Mobile/BT-Frustration/m-p/2359975#M23940 NearlyFixed 2024-04-04T11:01:27Z