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PAC code

Rjp2 — Thu, 04 Apr 2024 16:47:18 GMT

Hi,

I did a broadband upgrade yesterday and also a better deal on my 2 BT sims whereby they are porting across to EE. I have spent half the day speaking to multiple guides being passed from pillar to post trying to obtain x 2 PAC codes to no avail. No one has been able to help me.

i have tried texting PAC to 65075 but it does not work because it is part of an account with multiple numbers. Anyone ideas on how I can resolve this? Because my new EE sims have arrived and I will cancel my order if I cannot retain the current BT numbers.

Thanks in advance for any assistance.

Re: PAC code

David500 — Thu, 04 Apr 2024 18:09:04 GMT

Login to My BT and go to “Your Products”, “Mobile”, “manage”, select the mobile, scroll down to “Settings”, “switch to another provider” click “Switch”, “I’d like a switching code”, “Get Started”, “Get a PAC” and follow prompts.

Re: PAC code

Rjp2 — Thu, 04 Apr 2024 18:20:52 GMT

Thanks for the reply. I tried this before and I can’t move beyond I’d like a switching code. Nothing shows up on the next screen. Clearly a glitch.

Re: PAC code

David500 — Thu, 04 Apr 2024 18:29:04 GMT

I’d tried it the other day to check how much I’d have to pay as still in contract. And just tried it again and got beyond “I’d like a switching code”. Have you tried clearing your browser data?