https://community.bt.com/t5/BT-Mobile/Remove-mobile-data-addon/m-p/2391534#M24437 <P>Hi. I have a Family 5G plan, and my daughter ran out of data just before the end of the month. I added on 1GB a few days before the next month started and saw you can only do this on a monthly rolling process, but when I tried to take it off again I couldn't find any way of doing so. When I tried to ‘manage addons’ it would only let me add more. Now it has automatically added a 2nd 1 Gb at nearly £9, which is just short of the cost of her usual 8Gb/month data.</P><P>&nbsp;</P><P>I tried to get BT to take it off &nbsp;and have waited on hold for over 30 minutes</P><P>&nbsp;</P><P>Can anyone help please?</P> Thu, 27 Jun 2024 19:07:20 GMT marco63 2024-06-27T19:07:20Z https://community.bt.com/t5/BT-Mobile/Remove-mobile-data-addon/m-p/2391534#M24437 <P>Hi. I have a Family 5G plan, and my daughter ran out of data just before the end of the month. I added on 1GB a few days before the next month started and saw you can only do this on a monthly rolling process, but when I tried to take it off again I couldn't find any way of doing so. When I tried to ‘manage addons’ it would only let me add more. Now it has automatically added a 2nd 1 Gb at nearly £9, which is just short of the cost of her usual 8Gb/month data.</P><P>&nbsp;</P><P>I tried to get BT to take it off &nbsp;and have waited on hold for over 30 minutes</P><P>&nbsp;</P><P>Can anyone help please?</P> Thu, 27 Jun 2024 19:07:20 GMT https://community.bt.com/t5/BT-Mobile/Remove-mobile-data-addon/m-p/2391534#M24437 marco63 2024-06-27T19:07:20Z