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Gone abroad and forgot to enable the calling

Rabit — Sat, 15 Feb 2025 16:52:38 GMT

In a word "help". I went abroad and didn't enable the setting to permit usage abroad. I checked everything before I left except making sure the damn SIM is enabled.

I just tried to enable it on the myBt app but it keeps erroring. Every link tells me to call the support on 150 but I can actually do calls at the moment 🤔

I can't find an email for support so I'm hoping someone here has a way to do this...

Re: Gone abroad and forgot to enable the calling

David500 — Sat, 15 Feb 2025 18:23:54 GMT

I think you have to be on the BT network to activate the SIM. Here is the link to the instructions: bt-mobile--what-do-i-need-to-do-before-i-go-abroad-

Re: Gone abroad and forgot to enable the calling

Rabit — Sat, 15 Feb 2025 21:23:16 GMT

Thanks for the response. I ended up using my daughter's phone to make the call to BT support. They sorted me within 10 mins after a short security check.

Won't make this mistake again.

Re: Gone abroad and forgot to enable the calling

David500 — Sat, 15 Feb 2025 21:31:16 GMT

Glad you’ve got it sorted.