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Can't contact ee

Fenuela — Wed, 09 Jul 2025 15:34:45 GMT

I have a mobile pay as you go with the then Orange, then EE.

I am suddenly getting No Voice Service messages since yesterday... regularly. As I have a fully member in ICU just now I don't need any problems . I have logged into my EE account and tried to contact Ee. that led nowhere, customer service unavailable . I tried to check reception problems, but it doesn't recognise my phone number!

I'm just wondering if it's BT I should be speaking to? We recently had a digital phone fitted and that is BT and EE combined

So confusing. Any help gratefully received.

Re: Can't contact ee

gg30340 — Wed, 09 Jul 2025 17:10:58 GMT

You need to contact EE. Although part of the BT Group they are a stand alone company and BT can not help you.

Re: Can't contact ee

Manatarms84 — Thu, 10 Jul 2025 08:45:46 GMT

I would dial 150 from your mobile and they will be able to look into it for you