This topic

Moving from EE to BT mobile

Chris2019 — Wed, 27 May 2026 18:45:34 GMT

Can anyone advise please -

We are thinking of moving from EE to BT mobile when our contracts end in June. Do we set up our new BT accounts first and can we keep our existing numbers or do we tell EE we are moving? Will our contract with EE terminate automatically or do we need to cancel it and the direct debit?

Any advice would be much appreciated, we are both helpless with technology!

Re: Moving from EE to BT mobile

Kodikid — Wed, 27 May 2026 20:03:39 GMT

You'll need a PAC code

Text 65075 to get one

Give EE at least a months notice you're leaving

Give BT your PAC number

Your existing number will now transfer to BT

Re: Moving from EE to BT mobile

garybs29 — Thu, 28 May 2026 09:08:15 GMT

@Kodikidwrote:
You'll need a PAC code
Text 65075 to get one
Give EE at least a months notice you're leaving
Give BT your PAC number
Your existing number will now transfer to BT

Why would the advice be get a pac AND give EE at least a months notice? The PAC process does the work for you so if you get a pac you don't need to give EE any notice

Re: Moving from EE to BT mobile

Kimberlin — Thu, 28 May 2026 09:48:41 GMT

Indeed, informing EE would I suspect just complicate matters. Get the PAC, use it, wait to be ported, job done.

Re: Moving from EE to BT mobile

Kodikid — Thu, 28 May 2026 09:51:26 GMT

By my experience once you give notice you're leaving the fabulous not previously existing deals materialise

If you want to leave then fine

But this way opens the door for possibly a better deal then the one you're leaving for.

Re: Moving from EE to BT mobile

Kimberlin — Thu, 28 May 2026 09:56:23 GMT

Well if anyone can get a cheaper 10gb a month deal through MSE for £25 a year that I'm currently paying using an MVNO that runs off the EE network, please let me know 👍

Re: Moving from EE to BT mobile

Chris2019 — Thu, 28 May 2026 09:58:53 GMT

Thank you - do we do this now or just before the contract ends?

Re: Moving from EE to BT mobile

Chris2019 — Thu, 28 May 2026 10:03:00 GMT

Thank you

Re: Moving from EE to BT mobile

garybs29 — Thu, 28 May 2026 10:03:48 GMT

@Kimberlinwrote:
Well if anyone can get a cheaper 10gb a month deal through MSE for £25 a year that I'm currently paying using an MVNO that runs off the EE network, please let me know 👍

If tat MVNO has the same UK & Ireland customer services as EE & available at the same times, please let me know

Re: Moving from EE to BT mobile

Kodikid — Thu, 28 May 2026 10:04:54 GMT

You can do it now .

Re: Moving from EE to BT mobile

Kimberlin — Thu, 28 May 2026 10:07:12 GMT

@garybs29 Who needs customer services? Never needed them. On a 30 day rolling contract. Never understood why so many people have so many problems with their mobile provider, but then since I stopped giving my money to the big players out there and now I just use MVNO's and pre-paid eSim's for some foreign travel, things just seem to work for me and I can come and go between MVNO's as I please.

Re: Moving from EE to BT mobile

Chris2019 — Thu, 28 May 2026 10:07:32 GMT

EE are not offering us a new deal anything like that. What is MVNO?

Re: Moving from EE to BT mobile

Kimberlin — Thu, 28 May 2026 10:09:33 GMT

MVNO's piggyback off the main players such as EE, Three, Vodafone etc. Literally same service, only in many cases, much cheaper. But it's each to their own and I'm happy to port in an port out a couple of times a year. The savings outweigh the minor inconvenience of signing up for new deals.

Re: Moving from EE to BT mobile

Chris2019 — Fri, 29 May 2026 14:27:28 GMT

Thank you