https://community.bt.com/t5/TV-Content-including-TNT-Sports/IP6023/m-p/2226931#M25659 Not on fttp but have power cycled hub Wed, 13 Apr 2022 10:27:19 GMT nik-halton 2022-04-13T10:27:19Z https://community.bt.com/t5/TV-Content-including-TNT-Sports/IP6023/m-p/2226868#M25657 <P>Hello.</P><P>Halo 3</P><P>Smart hub 2 and hybrid connect.</P><P>Hub shows a downstream connection of 79mb.</P><P>BT TV box DTRT4000 shows it is connected to the hub via ethernet cable and that it is connected to the internet.</P><P>I'm getting this error on my internet TV channels, specifically BT Sport and Sky Sports.</P><P>Hub has been restarted. TV box has been restarted. Problem persists.</P><P>Connection is usually reasonably stable although less so recently. WiFi does tend to drop a few times each day (not that this effects BT TV since it's wired).</P><P>Hoping someone can advise on any other local troubleshooting I can do before reporting it as a DSLAM issue</P> Tue, 12 Apr 2022 21:36:40 GMT https://community.bt.com/t5/TV-Content-including-TNT-Sports/IP6023/m-p/2226868#M25657 nik-halton 2022-04-12T21:36:40Z https://community.bt.com/t5/TV-Content-including-TNT-Sports/IP6023/m-p/2226875#M25658 <P>If you're on FTTP, power down your ONT completely (including battery backup if fitted) for 30 seconds or so and then power it back up</P> Tue, 12 Apr 2022 22:49:29 GMT https://community.bt.com/t5/TV-Content-including-TNT-Sports/IP6023/m-p/2226875#M25658 Les-Gibson 2022-04-12T22:49:29Z https://community.bt.com/t5/TV-Content-including-TNT-Sports/IP6023/m-p/2226931#M25659 Not on fttp but have power cycled hub Wed, 13 Apr 2022 10:27:19 GMT https://community.bt.com/t5/TV-Content-including-TNT-Sports/IP6023/m-p/2226931#M25659 nik-halton 2022-04-13T10:27:19Z