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Unable to cancel BT Sport without removing extra box

mrj1985 — Wed, 09 Nov 2022 10:22:56 GMT

I'm trying to remove the BT Sport package off my account (don't watch it, and specifically requested NOT to have sport on my account), but I cannot remove it without cancelling my TV Everywhere Extra Box.

Is this a bug? Is this a sneaky way of actually getting an extra £16 per month out of me as you can't have the extra box (which I am paying £5 per month for) without paying £11 or so for a sport package that I have no interest in using and which I'll never use?

Has anyone experienced the same?

Re: Unable to cancel BT Sport without removing extra box

zulu17 — Wed, 09 Nov 2022 11:03:37 GMT

If you were to cancel the BT Sport what TV package will you be left with ?

Re: Unable to cancel BT Sport without removing extra box

mrj1985 — Wed, 09 Nov 2022 11:29:42 GMT

Actually don't worry! I managed to contact someone about this and it turns out I'm not being charged for Sport (there's a discount on my account for the Sport package. Bit of a messed up account as I'm a TV triallist