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BT TV App

flotmangooner — Sat, 11 Mar 2023 13:54:27 GMT

Have downloaded the app onto my Samsung TV but getting the following message when trying to open the app:

Error SDI 0001 - try again later

Have tried deleting and reinstalling the app but still same message

Any ideas please?

Re: BT TV App

NigelB72 — Sat, 11 Mar 2023 13:58:29 GMT

Is it the BT TV app or thr BT Sport app you want because they're different?

Re: BT TV App

flotmangooner — Sat, 11 Mar 2023 15:40:39 GMT

BT TV

Re: BT TV App

DarrenDev — Mon, 13 Mar 2023 16:52:48 GMT

That sounds like an error code from your TV rather than the app, so I'm afraid it's not something we can help with. I'd recommend a factory reset of the TV - this fixes most issues.

Re: BT TV App

NigelB72 — Mon, 13 Mar 2023 17:38:19 GMT

@DarrenDev has suggested, it's a Samsung TV error code. If you Google the code, you'll be able to find the cause and how to resolve it