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Removing old BT Account

EllKCMG14 — Mon, 15 May 2023 22:00:38 GMT

Hi, I have two BT accounts under my profile when I login with my email address and I’d like to remove the old one and keep the current one. Could someone help me with this?

Re: Removing old BT Account

PaddyB — Tue, 16 May 2023 07:43:36 GMT

Hi @EllKCMG14,

Thank you for posting and welcome to the Community. I'll be able to help you get that old account removed.

I have sent you a private message with instructions on how to contact the team. You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

Re: Removing old BT Account

PaddyB — Fri, 19 May 2023 11:47:50 GMT

Hi @EllKCMG14,

Thank you for sending in those details. I can confirm that your old account has been removed.

If you need anything else, please feel free to drop me a message.

Thanks,

Paddy