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VIP tv £25 for 3 months

ALEXABLISS1991 — Fri, 26 May 2023 18:03:39 GMT

Went on my BT app they're advertising VIP tv package £25 a month for 3 months. Tried ordering on my app it said we're sorry phone a sales advisor.i phoned the number and the agent said he couldn't see the deal and it was £76!

Re: VIP tv £25 for 3 months

mrrobotxyz — Fri, 26 May 2023 20:07:00 GMT

Had a look as well and it is showing for me. Hope you get it sorted.

Re: VIP tv £25 for 3 months

ALEXABLISS1991 — Sat, 27 May 2023 10:42:55 GMT

Yea that's the 1 i phoned again but they're still saying its £76 terrible false advertising

Re: VIP tv £25 for 3 months

mrrobotxyz — Sat, 27 May 2023 11:08:29 GMT

Any joy trying to use a different device or browser to see if that works. Tested it on my laptop and I was able to add the deal to my cart and proceed through to checkout.

I have noticed some of BT offers are labelled as online exclusive and that contact centre staff cant offer the deal.

Re: VIP tv £25 for 3 months

garybs29 — Sat, 27 May 2023 12:04:54 GMT

@ALEXABLISS1991 you haven't mentioned yet are you an existing tv customer in contract or coming to end or looking to add it as new? From previous experience these offers are not available to existing in contract customers

Re: VIP tv £25 for 3 months

ALEXABLISS1991 — Sat, 27 May 2023 12:52:48 GMT

I'm an existing customer on the bt sport only package was hoping to have this but no joy 😔

Re: VIP tv £25 for 3 months

why_oh_why — Fri, 02 Jun 2023 09:28:44 GMT

@garybs29 @ALEXABLISS1991

I'm an in contract VIP package customer and I've been able to take the £25 offer online. Just be aware it does recontract your tv for another 24 months from date of offer uptake (it would appear the offer negates the normal upgrade / downgrade monthly options you would currently be entitled to as part of your existing tv contract). Your broadband is also recontracted with any current discounts you may have included for the length of contract.