This topic

Recording and playback of Eurosport Channels

shep103 — Thu, 01 Feb 2024 16:06:12 GMT

Hi.

I wonder if anyone can assist with this problem?

I am able to record Eurosport but when I attempt to play the recording back I get the following message – Recording unavailable. Check the connection between your box and router, then restart the router. IPC6041.

I am hard wired from my BT Pro box to my router via a TP Link ethernet splitter. I reset my Router and it made no difference. I then reset my BT Pro box and also tried a power down. All to no avail. I get this problem when attempting to record on Eurosport HD or SD.

I am able to record and play back TNT Sports Channels and other internet channels with no problems.

Thanks Steve

Re: Recording and playback of Eurosport Channels

DarrenDev — Thu, 01 Feb 2024 16:08:17 GMT

Possibly silly question, but worth asking just in case:

Have you tried watching the channel live? Does it work?

Re: Recording and playback of Eurosport Channels

shep103 — Thu, 01 Feb 2024 16:12:11 GMT

Hi DarrenDev
Thanks for the reply. Yes, I am able to watch live. I can pause and then restart. I can rewind as well. When watching the tennis last weekend I had to leave the box on and then rewind to watch from the start.

Re: Recording and playback of Eurosport Channels

DarrenDev — Fri, 02 Feb 2024 10:27:12 GMT

A strange one, as the channel should either be provisioned, or not - i.e. either work for live AND recording, or neither.

Maybe @David_H can help?

Re: Recording and playback of Eurosport Channels

zulu17 — Fri, 02 Feb 2024 12:02:38 GMT

Historically (couple of years ago) a maintenance mode factory reset (keeping recordings) did seem to resolve a similar issue.

I would suggest aswait the EETV advice before doing this as the reset would probably clear the evidence of what the root cause here.

As it is Eurosport stuff there is fortunately a lot of on demand programming available on the discovery + app that you have on the TVBox Pro. It can be tricky to find it sometimes but there are a lot of full match replays of say the Australian Open tennis. You also have for some events ad free streams as an alternative to the Eurosport linear channel streams which cut away to adverts.