https://community.bt.com/t5/TNT-Sports-on-TV-Online-player/BT-sport-online/m-p/2227363#M32020 The correct URL is bt.com/help/sport but unfortunately VC011 just means it's a generic error when trying to start video.<BR />The usual advice would be to try rebooting everything - including your internet router. Fri, 15 Apr 2022 18:33:10 GMT DarrenDev 2022-04-15T18:33:10Z https://community.bt.com/t5/TNT-Sports-on-TV-Online-player/BT-sport-online/m-p/2227358#M32019 <P>What is code VC011D, or possibly VCO11D, watching on-line keeps loosing signal and says go to bt.com/help/sports/ with the code. Result is error 404</P> Fri, 15 Apr 2022 17:11:29 GMT https://community.bt.com/t5/TNT-Sports-on-TV-Online-player/BT-sport-online/m-p/2227358#M32019 georgeaberhonddu 2022-04-15T17:11:29Z https://community.bt.com/t5/TNT-Sports-on-TV-Online-player/BT-sport-online/m-p/2227363#M32020 The correct URL is bt.com/help/sport but unfortunately VC011 just means it's a generic error when trying to start video.<BR />The usual advice would be to try rebooting everything - including your internet router. Fri, 15 Apr 2022 18:33:10 GMT https://community.bt.com/t5/TNT-Sports-on-TV-Online-player/BT-sport-online/m-p/2227363#M32020 DarrenDev 2022-04-15T18:33:10Z