This topic

Swapping Sport Package

cooperman — Sat, 25 Jun 2022 07:41:08 GMT

I have a Flexible Package with BT Sport and want to swap to Big Sport for one month but when I log in to switch it states that doing this will enter me into a new 24 month contract. I believed that you could switch packages within your existing contract as many times as you liked without entering into a new contract, I did this last year without having to do so. Can anyone please confirm this? Many thanks.

Re: Swapping Sport Package

zulu17 — Sat, 25 Jun 2022 13:03:18 GMT

I will ask the mods to assist as you should be able to flex your package.

Re: Swapping Sport Package

cooperman — Sat, 25 Jun 2022 13:15:28 GMT

Many thanks.

Re: Swapping Sport Package

DavidM — Sat, 25 Jun 2022 13:19:38 GMT

Hi @cooperman and thanks for posting.

Sorry there's been some confusion with this. I'll need to take a look at this for you so I'll drop you over a private message now so you can get in touch.

Cheers

David

Re: Swapping Sport Package

cooperman — Sat, 25 Jun 2022 14:42:03 GMT

Thank you David, PM sent.

Re: Swapping Sport Package

DavidM — Sun, 26 Jun 2022 08:38:15 GMT

Thanks for sending over the details @cooperman .

We're very busy at present but will get to you soon.

Cheers

David