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BT Sport Monthly Pass

preaney — Sat, 02 Jul 2022 20:04:14 GMT

When I try and order a BT Sport Monthly Pass online all of today I get...

"Sorry, the service is unavailable We're aware and fixing it now, so the service should be available soon."

BT say I can't order it over the phone.

Is there a work around or is it a case of sit and wait till BT fix what ever internal problem they have with the ordering system?

Thanks Phil

Re: BT Sport Monthly Pass

DarrenDev — Sat, 02 Jul 2022 20:07:54 GMT

2 known issues with the process:

1. Does your address contain both a name (e.g a building name) and a number?

2. Does your email address include a + symbol?

Re: BT Sport Monthly Pass

preaney — Sat, 02 Jul 2022 20:11:32 GMT

My email is simply my full name followed by @btinternet.com

the password i am providing meets all the relevant BT checks.

I dont get any further than this initial (email and password )1 of 4 window .

Re: BT Sport Monthly Pass

preaney — Sat, 02 Jul 2022 20:12:57 GMT

Hi

My email is simply my full name followed by @btinternet.com

the password i am providing meets all the relevant BT checks.

I dont get any further than this initial (email and password )1 of 4 window

Re: BT Sport Monthly Pass

DarrenDev — Sat, 02 Jul 2022 20:15:57 GMT

Ah OK - so you need to create a NEW account. As a BT ID already exists with the email address you're trying to use, it's failing (with a very unhelpful message).

The simplest way to proceed would be to use a different email address or create a new one.

Re: BT Sport Monthly Pass

preaney — Sat, 02 Jul 2022 20:31:41 GMT

Brilliant.
Thanks for your help.
Sorted.
Cheers Phil