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BT Sport App Access

clique-al — Tue, 16 Aug 2022 19:56:44 GMT

Hi, Can a MOD help to resolve unable to get access to my BT Sport app now. It's telling me app not linked to account.

I've always had access to BT Sport incl app since been with BT for over 10+ years.

Have check on MYBT and there seems be an issue " Sorry, we can't get your account details at the moment"

When I try see manage product(s) TV & Sport.

I spoke with retentions back in May, did not go ahead with new contract offer but decided to remain with my existing products. I think this may have something to do with problem.

You help would be appreciated on this matter.

Cheers, Al

Re: BT Sport App Access

DarrenDev — Tue, 16 Aug 2022 19:58:39 GMT

Please send me an email at tv.apps@bt.com including the BT ID you're trying to log in with, and your BT account number. I'll check what's going on.

Re: BT Sport App Access

clique-al — Tue, 16 Aug 2022 20:13:09 GMT

Hi Darren,
Have sent email with info requested.
Cheers, Al