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BT Sport - can’t renew

Sarval — Wed, 31 Aug 2022 12:13:02 GMT

I am trying to restart my BT Sport subscription after signing into my account.

When I select "restart subscription" I get the 3 dots displaying but these just remain there indefinitely and the transaction doesn't progress.

I have searched the forum and see that others have had the same issue, but can’t see a solution

JohnC2 — Fri, 02 Sep 2022 16:16:38 GMT

Hi @Sarval, welcome to the forum and thanks for posting.

I'm sorry you're having this issue when trying to activate what I assume is your BT Sport Monthly Pass.

If this problem is still happening try clearing your cookies and cache and also try using a different device.

Cheers

John