Panasonic Smart TV - BT Sport App - error code VC011D

cookiebert — Fri, 16 Sep 2022 08:25:58 GMT

I've recently installed the new BT Sport App on my TV but am having issues watching any sport. I am constantly getting error message VC011D and I'm not able to watch it.

It's not my WIFI as I get 300+ MBPS.

Any ideas?

Re: Panasonic Smart TV - BT Sport App - error code VC011D

DarrenDev — Fri, 16 Sep 2022 09:01:28 GMT

On the Android TV app, error codes VC011D and VC019 mean the same thing - a very unhelpful generic error meaning the player failed to start.

I'm on holiday this week so can't check straight away, but if you send me a DM with your BT ID, I can take a look at the exact cause of failure next week.

In the meantime, it's worth rebooting your internet router and any WiFi repeaters you may be using.

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Panasonic Smart TV - BT Sport App - error code VC011D

Re: Panasonic Smart TV - BT Sport App - error code VC011D