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BT Sport Fire Stick on Sky Glass not UHDR

christo3574 — Sat, 05 Nov 2022 13:42:57 GMT

Hi.

I am still waiting for the red button ultimate on my Sky glass tv. I have the HD channels on my sky tv guide but used to be able to watch BT Sport ultimate through my Fire stick, but I am only getting normal HD.

When I run the device checker, it tells me that I am not able to watch 4K or HDR. Before you say it, the TV is default set to UHDR and I have no problems watching UHDR from within the sky platform itself.

Any advice?

Thanks.

Re: BT Sport Fire Stick on Sky Glass not UHDR

Brucemeister5 — Sat, 05 Nov 2022 13:52:58 GMT

Have you checked the display settings on your Fire Stick to make sure it’s still set for 4K (automatic) or 2160p 50hz?

Re: BT Sport Fire Stick on Sky Glass not UHDR

christo3574 — Sat, 05 Nov 2022 13:58:53 GMT

Only shows 1080 when plugged into Sky Glass. It gives 2160 on another TV. I’m wondering if the Fire Stick doesn’t see Sky Glass as UHD

Re: BT Sport Fire Stick on Sky Glass not UHDR

ozsat — Sat, 05 Nov 2022 14:26:14 GMT

It is worth posting in Sky's own Glass forum.

I understand Sky have blocked easy access to non-Sky plug in devices.

Try removing the Glass tv from the Internet while trying the Firestick.

@christo3574wrote:
Hi.
I am still waiting for the red button ultimate on my Sky glass tv. I have the HD channels on my sky tv guide but used to be able to watch BT Sport ultimate through my Fire stick, but I am only getting normal HD.
When I run the device checker, it tells me that I am not able to watch 4K or HDR. Before you say it, the TV is default set to UHDR and I have no problems watching UHDR from within the sky platform itself.
Any advice?
Thanks.

Re: BT Sport Fire Stick on Sky Glass not UHDR

NigelB72 — Sat, 05 Nov 2022 14:53:34 GMT

As @ozsat says, Sky have pretty much locked down non-sky devices to keep you in their ecosystem. There was a report came out recently that said without an active Sky Subscription, your shiny new Sky Glass TV will only function as a monitor and Sky themselves don't even know how to remedy this... My bets are that they do but don't want to...