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BT App Chromecast error CC_S1003

shrimper — Sun, 27 Nov 2022 16:54:24 GMT

Can anyone explain why I am getting this the issue?

I was watching a Rugby replay on the Sports App casting to my TV and on several occasions there was a pause in replay and then I got the message CC_S1003 - It was not possible to play the request content please try again. So I restarted the replay from the point it dropped out.

Checks on line speed was showing 70Mbps.

Rebooted Hub and the replay was stable after this, but I have been getting this on more than one occasion.

Broadband is PlusNet. BT Sport was more stable when it came through the old YouView Box!

Thanks

Re: BT App Chromecast error CC_S1003

DarrenDev — Mon, 28 Nov 2022 20:49:30 GMT

CC_S1003 just means a timeout I'm afraid. Rebooting the Chromecast and router is the best thing you can do.

Re: BT App Chromecast error CC_S1003

shrimper — Mon, 28 Nov 2022 22:10:16 GMT

Thanks Darren.

Checked with PlusNet who provide my Broadband. They can see lot of dropouts on my Internet connection. Engineer booked.