Accidently Ordered BT Sport Rolling Monthly Pass twice

sonicpea — Sun, 26 Feb 2023 20:03:59 GMT

I am a muppet... I wanted to get BT sport back so ordered the monthly pass on the web.

I then realised that all I needed to do was add it to my sky package. I then did add it to my sky package....Not realising I had now ordered it twice.....I now can't find any way to cancel the one i just signed up for on the web. There is no option to cancel under mybt. Can someone point me in the right direction as this is going to be a pretty expensive mistake. I do want BT sport.... just not twice.

Re: Accidently Ordered BT Sport Rolling Monthly Pass twice

JohnC2 — Mon, 27 Feb 2023 08:42:41 GMT

Hi @sonicpea, welcome to the forum and thanks for posting.

You can call us on 0330 1234 150 to get this cancelled which would be the quickest route. I've sent you a Private Message so you can contact us if you are happy to wait a few days until we can get back to you.

Cheers

John

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Accidently Ordered BT Sport Rolling Monthly Pass twice

Re: Accidently Ordered BT Sport Rolling Monthly Pass twice