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MY4 APP on BT-TV PRO BOX HD Question.

sea2dog — Thu, 02 Mar 2023 23:47:33 GMT

Are catchup programmes on the MY4 app via the BT-TV BOX PRO only available to view on SD only? for those that already have the 4K Ultra HD addon?

I seem to be to cast in HD from phone but watching MY4 programmes from the app on the bt-tv box Pro only appear only in SD.

Re: MY4 APP on BT-TV PRO BOX HD Question.

DarrenDev — Fri, 03 Mar 2023 10:44:55 GMT

The video you see in the My4 app has nothing to do with your BT TV subscription - they control their own content and subscription requirements. You'd need to speak directly to them about why they don't offer HD in the app on the BT TV box.

Re: MY4 APP on BT-TV PRO BOX HD Question.

sea2dog — Fri, 03 Mar 2023 10:56:17 GMT

Is my4 different from ALL4?

Re: MY4 APP on BT-TV PRO BOX HD Question.

DarrenDev — Fri, 03 Mar 2023 11:00:19 GMT

It's the All4 app (of which My4 is a part inside it). You said My4, I just copied.

Re: MY4 APP on BT-TV PRO BOX HD Question.

sea2dog — Fri, 03 Mar 2023 11:05:21 GMT

Why do BT-TV not have the ALL4 app available on the bt-tv box Pro, on mine only the MY4 app shows.

Re: MY4 APP on BT-TV PRO BOX HD Question.

DarrenDev — Fri, 03 Mar 2023 11:06:32 GMT

When you launch the All4 app on the box, it shows "My4" at the top of the left hand menu - that's a section of the app, not the name of it. The app itself is called All4, although the icon on the app menu is just the 4 logo.

Re: MY4 APP on BT-TV PRO BOX HD Question.

sea2dog — Fri, 03 Mar 2023 11:10:09 GMT

When I open the 4 icon via the apps the top directly underneath the 4 says MY4, then home, categories, search, Settings and Help.

I see nothing saying ALL4.

Re: MY4 APP on BT-TV PRO BOX HD Question.

sea2dog — Fri, 03 Mar 2023 11:11:52 GMT

I guess that's what you just said.

Re: MY4 APP on BT-TV PRO BOX HD Question.

DarrenDev — Fri, 03 Mar 2023 11:12:32 GMT

Press the up icon when you launch the app and it'll select My4, where it'll show you your watching list. It's a part of the All4 service.

Scroll down to Help and the second item on the list is "What are the All 4 Terms of Use?". You're in the All4 app.

Re: MY4 APP on BT-TV PRO BOX HD Question.

sea2dog — Fri, 03 Mar 2023 11:14:53 GMT

Thanks Darren.