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Error cancelling bt sport subsciption

Marty1000 — Fri, 07 Apr 2023 06:09:06 GMT

I'm getting the error "Sorry the cancellation has been unsucessful, please try again later".

This has been happening for the last couple of weeks and now payment has been taken again. Can I get this sorted asap, please?

Re: Error cancelling bt sport subsciption

NeilO — Fri, 07 Apr 2023 10:50:12 GMT

Hi @Marty1000 I'm sorry you're getting that error when trying to cancel your BT Sport subscription. I'll send you a private message so you can get in touch with the moderation team and we'll be happy to help.

Thanks

Neil

Re: Error cancelling bt sport subsciption

DavidM — Sat, 29 Apr 2023 10:55:19 GMT

Hi @Marty1000 ,

Thanks for sending over the details. That's been cancelled for you now.

Cheers

David