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BT Sport ID003

MichaelW1 — Sat, 08 Apr 2023 11:31:18 GMT

Long term BT user. Ordered BT Sport monthly last evening - order has been processed and credit card charged. When I try and view from my Windows desktop I get ID003 with absolutely no helpful workaround. Already missed one of the things I wanted to watch. Should I just cancel order and get refund?

Mike

Re: BT Sport ID003

Les-Gibson — Sat, 08 Apr 2023 12:46:55 GMT

Solved: BT Monthly Pass Won't Activate - BT Community

Re: BT Sport ID003

MichaelW1 — Sat, 08 Apr 2023 14:07:11 GMT

Sorry - these replies are not to do with me and I'm not clear what is being suggested. If the suggestion is to call someone - who and on what number, and why.

I've obviously done something wrong but don't have a clue what and it's nearly 24 hours now.

Mike

Re: BT Sport ID003

DanielS — Sun, 09 Apr 2023 12:41:22 GMT

Hi @MichaelW1,

If you haven't already called in and had this sorted, my team may be able to help you.

I'll send you a private message that you can reply back to me on. It can take us a couple of working days to get back to you though.

Thanks
DanielS