This topic

BT Monthly Pass "Sorry, the service is unavailable"

Dussin — Wed, 26 Apr 2023 18:51:51 GMT

As soon as I get to the "Loading secure payment service" step of getting the BT monthly pass, I am met with the "Sorry, the service is unavailable" error.

I've seen a few posts about this same issue, and most solutions have involved using a different email address or manually entering your address. No solutions I've found have worked for me so far!

Service is unavailable

Jdexter89 — Wed, 26 Apr 2023 18:53:00 GMT

Hi, I've been trying to subscribe for a monthly pass and I'm having no luck whatsoever...

I have tried the following:

*used two different email addresses, neither of which contain special characters

*tried to sign up with both 4g and WiFi

*Tried typing my address in several different formats.

I just get the same message once I've tried continuing to make a payment saying this service is unavailable.

Please help!

Thanks in advance.

Re: BT Monthly Pass "Sorry, the service is unavailable"

Buddhbot — Wed, 26 Apr 2023 19:21:40 GMT

I get exactly the same issue. Have tried new email address, with no wierd characters, which seemed like the main issue other people had but still get the same problem

BT Sport Monthly pass - unable to set up

Luke4 — Wed, 26 Apr 2023 20:04:53 GMT

Hi, I have tried to purchase a BT monthly pass but I am getting an error message at the payment page. It states 'sorry, this service is unavailable'. I have tried using my existing BT ID/account to login, as well as trying to use a different email to create a new account with no luck.

Re: BT Monthly Pass "Sorry, the service is unavailable"

Bdevron98 — Wed, 26 Apr 2023 20:29:04 GMT

Me also. Just wanted to watch the game this evening. Tried all the suggestions.

Is there a bigger issue?

Thanks.

Re: BT Monthly Pass "Sorry, the service is unavailable"

RobbieMac — Thu, 27 Apr 2023 08:23:51 GMT

Good morning guys,

Sorry for the problems you had last night placing your order for BT Sport monthly pass. You'll be able to place your order now. I am sorry for any inconvenience caused.

Thanks,

Robbie