This topic

bt sports app on windows

assd — Sat, 09 Jul 2022 06:51:23 GMT

A message is displayed indicating that my bt sports app will no longer work on windows from august... why.. this is my only means of access

Re: bt sports app on windows

DarrenDev — Sat, 09 Jul 2022 07:33:08 GMT

As per the message, you can watch BT Sport from www.bt.com/sport/watch in a web browser where most people will get a better experience.

The Windows app was created for Windows Phone, with desktop access only being an added bonus. It has only had minor updates since Windows Phone stopped being supported, and is significantly behind all our other platforms.

The way you log into BT Sport on all platforms is changing in the next few weeks, and it would have taken a lot of work to update the Windows app. It isn't worth us spending money on doing that, when the web site is so much better than the app anyway.

Re: bt sports app on windows

DarrenDev — Sat, 09 Jul 2022 07:52:05 GMT

Thanks for the info @rachelgomez123 but we definitely don't recommend that users install an Android emulator on Windows to watch BT Sport. There's just no need when www.bt.com/sport/watch does the job just fine.

Re: bt sports app on windows

Popeye13_Official — Sat, 09 Jul 2022 14:14:36 GMT

The way you log into BT Sport on all platforms is changing in the next few weeks

Can you divulge a bit more on this?

Re: bt sports app on windows

DarrenDev — Sat, 09 Jul 2022 16:41:17 GMT

Just modernising - switching to OAuth across all BT systems. Allows us to integrate with more third party systems (e.g. for voice control), and we can finally remove the need to enter login details on our Smart TV apps - just scan a QR code instead.

Re: bt sports app on windows

Popeye13_Official — Sun, 10 Jul 2022 21:40:46 GMT

QR Code access has been a blessing on TV's and other devices on many apps; entering usernames and passwords with a remote gets quite tedious so i look forward to this change.

Re: bt sports app on windows

bizz007 — Sat, 16 Jul 2022 22:11:42 GMT

can i watch sports in 1080p on the web browser like the windows 10 app

Re: bt sports app on windows

DarrenDev — Sun, 17 Jul 2022 00:03:03 GMT

Yes - web goes up to the same quality as all other platforms

Re: bt sports app on windows

Carlusha — Sun, 17 Jul 2022 09:47:23 GMT

@Popeye13_Officialwrote:
QR Code access has been a blessing on TV's and other devices on many apps; entering usernames and passwords with a remote gets quite tedious so i look forward to this change.

@Popeye13_Official I haven't logged out of BT Sport for years ..... on both TVs, both Tablets, all PCs and one of our iPhones.

Re: bt sports app on windows

assd — Sun, 21 Aug 2022 15:43:15 GMT

As the windows app is stopping as of tomorrow, I reluctantly endeavoured to access BT sport through my computer via the suggested link.

What a faff,

Where as the past access via the app was quick and problem free,

Todays experience via the web page was difficult and not worth the effort,

Access is, Long winded, many more clicks, Slow, and at arrival, continual buffering on a lower quality image ( certainly not up to the app quality ) All on the same computer,

This is certainly not a step forward or worth the subscription

Re: bt sports app on windows

assd — Wed, 24 Aug 2022 06:05:30 GMT

The BT response to my initial Windows app query was so say '' solved''

So a replacement for a perfectly adequate functioning windows app, even if out of date, is a long winded process via the pc web page, which takes for ever to navigate

Well done BT a major step forward and well worth my subscription !

Re: bt sports app on windows

DarrenDev — Wed, 24 Aug 2022 07:17:02 GMT

From the top menu on bt.com select Sport. From there you'll find direct links to watch the BT Sport channels - 2 clicks.
The Windows app was preventing us from making any major changes to the back end, so it had to be decommissioned.

Re: bt sports app on windows

assd — Thu, 25 Aug 2022 05:58:48 GMT

very terse, ''back end'' ??

Re: bt sports app on windows

DarrenDev — Thu, 25 Aug 2022 08:02:07 GMT

Back end = all the stuff at our end. The servers and services that make BT Sport work.

Re: bt sports app on windows

assd — Sun, 28 Aug 2022 06:09:50 GMT

Its all very well saying 2 clicks and your in, with the windows app that was right, 2 clicks and I was watching actual sport, but through the web site, there is the slow cookies 2 clicks to reject, then the log in every time , so the getting to actual sport experience, is long winded, two steps back, not forward !

Re: bt sports app on windows

DarrenDev — Mon, 29 Aug 2022 09:33:09 GMT

The cookie prompt should only appear once, unless you're clearing cookies.
We're working on the login experience now - which is why the Windows app had to be shut down.
I appreciate that it's not the experience you're used to, but I'm afraid it's the only one we can offer now.

Re: bt sports app on windows

Necrophat — Sat, 03 Sep 2022 21:49:59 GMT

Web broswer a better experience? How exactly?

The app worked absolutely perfectly, yet the Web browser crashes constantly, just typical BT trying to cut cost it seems, if the Web browser keeps crashing I'll be cancelling my contract with you as you're not providing a service I'm paying for.

Edit: App was basically "Click app -> watch" - Now I have to load Internet browser, go to BT sport, find the watch page, select channel, then log in as it seems to forget your log in half the time, and then did I say it crashes constantly already? Yeah that, get it together BT, "better experience" laughable.

Re: bt sports app on windows

TFG1 — Sat, 03 Sep 2022 23:38:26 GMT

I’ve just tried the web version this evening. It’s now 12.30am (half past midnight) so I doubt contention ratio is to blame. I’m watching BT Sport 1, Live MLB: Mariners. It is an unwatchable joke. It’s been on for 15 minutes - plenty of time for it to optimise buffering and get its act together; I have yet to see more than one seconds-worth of moving footage before the screen freezes and buffers. Sound is continuous. We are on FTTC.

Whoever it is at BT that decided this is an improvement over the old Windows app is having a laugh.

Champions League and Europa League coverage starts this week. If this is the best (and only) way to watch, I’ll be cancelling my subscription. You’ve scored an own goal with this one, BT

Re: bt sports app on windows

imjolly — Sun, 04 Sep 2022 06:58:47 GMT

I agree the app was better than having to use web page but I watched the whole of the Everton v Liverpool using Edge on PC and never had any problems and coverage was great

Re: bt sports app on windows

Anonymous — Sun, 04 Sep 2022 07:09:08 GMT

In the absence of an alternative try downloading Bluestacks android emulator & then installing the BT Sport app from the Play Store. But purchasing a Fire/Roku/Now HDMI stick for the TV would be a better option when watching at home.