This topic

Ufc 288

AlexFuller — Sun, 07 May 2023 07:02:10 GMT

OK.

This is the 4th UFC PPV that has failed to play on the app. BT appear perfectly capable of playing the non PPV events (fight nights) but the main UFC cards keep screwing up... If last time is anything to go by, they will reveal spoilers for the fights on the main page to totally ruin the experience as well. Thanks BT- absolutely useless service! Completely dissatisfied (AGAIN) and will be considering other broadband suppliers from here on out.

Re: Ufc 288

Tc616 — Sun, 07 May 2023 07:05:55 GMT

We are here again. Saying the same **bleep** unable to watch the event AGAIN. FFS.

Re: Ufc 288

Mjaatpriory — Sun, 07 May 2023 07:50:43 GMT

Yup, to say I am fuming is a total understatement. BT you need to acknowledge how bad this is and offering compensation. I pay for the monthly pass just to watch UFC and my experience has been dreadful on this front for months now.

please do not post your usual “we are very sorry” without proposing proper recompense!

Re: Ufc 288

Mjaatpriory — Sun, 07 May 2023 07:54:25 GMT

Mines working now!

Re: Ufc 288

Mjaatpriory — Sun, 07 May 2023 07:56:48 GMT

Ha, of course I spoke too soon, cuts out after about 30 seconds each time

UFC 288

Jh997 — Sun, 07 May 2023 08:01:23 GMT

UFC 288 is unplayable in the app! This same thing happened with UFC 287!

This is **bleep**ing ridiculous. I only pay for BT for the UFC. And every other event is unwatchable. This 3 times in the last few months.

Re: Ufc 288

Steemo — Sun, 07 May 2023 08:02:31 GMT

Replay still isn’t working for me at 9am.
it starts and then quickly appears to stop buffering…very disappointed.
having worked in companies that can contend with similar issues, I can understand it may sometimes take some time to fix issues but considering that has happened multiple times now and must surely be losing them customers i’m pretty surprised this hasn’t been addressed yet. The issue may not even lay with BT but as BT customers the book stops with them for us.
As a BT mobile customer I get BT sport mobile for free. It’s the only reason I stuck with the service to be honest but trying to avoid spoilers all weekend until I can actually watch the reply is so frustrating. I certainly wouldn’t pay extra for the service with its current issues.

Re: Ufc 288

alf2712 — Sun, 07 May 2023 08:03:17 GMT

Got to agree, this is happening to me every time as well. Only seems to be on a big UFC card.

How can BT Sport get away with this. They need to pay the subscription fee back.

UFC 288

kez88w — Sun, 07 May 2023 08:06:37 GMT

UFC 288!!!

Wow BT!!!! Yet again i cannot watch the replay on laptop, or via the app on another device.

Why is it up to watch via replay after every event, for it to not work properly? Like most other customers i pay for BT sport just for the UFC, and for pretty much every UFC event this year hasn't worked.

Please rectify this issue

Re: Ufc 288

Steemo — Sun, 07 May 2023 08:08:45 GMT

Never mind…just got spoilt….Thanks BT

Re: Ufc 288

SamuelL — Sun, 07 May 2023 08:11:29 GMT

Still not working, every time I try and fast forward the app has a meltdown.

BT please can you try to understand that these UFC events are all about anticipation for the match ups. That's why we watch the ufc embedded, Dan Hardy breakdown shows and preview shows for the PPV's

You butter our chops all week and keep not delivering. Everytime we go online to try and figure out what the issue is, we run the risk of spoilers that ruin all the excitement to watch these events. I just googled bt sport community to have a moan and saw a picture of the winner and loser of the main event. For UFC 287 I saw the main and Co main spoilers before watching. This is wildly frustrating

How can it be this difficult to record and event and upload it online for the UK fans to watch. Whoever is in charge of this is the definition of a space cadet

Give me my money back

Re: Ufc 288

Jh997 — Sun, 07 May 2023 08:12:26 GMT

Call up BT and complain 0330 1234 150

I did and they refunded my monthly payment.

UFC 288

iakovfuks10 — Sun, 07 May 2023 08:13:18 GMT

This is driving me insane, why do we all pay this damn subscription just for UFC only if everytime this **bleep** happens, been sitting here for an hour already trying to do everything only to get "this video is not working or available in your country
" you lazy dimwits on customer support can't do your job and wake up on Sunday morning to make sure the replay runs smoothly for everyone. Want to unsubscribe and return to watching replays on espn+ this is garbage!

Re: Ufc 288

iakovfuks10 — Sun, 07 May 2023 08:16:09 GMT

I can't believe this **bleep** honestly, what horrible service and customer support. These lazy brits are something else, will defo be going back to espn+ and watching these replays with the aid of vpn. Horrible experience event after event. And its 9 damn AM already. When will these sloths wake up and fix this.

Re: Ufc 288

StickClimber — Sun, 07 May 2023 08:20:55 GMT

As usual complete bag of **bleep** from BT, i struggle to uderstand how this company can be so incompetent at this task shocking. They dont give a **bleep** as they know they are the only ones with the licence, ill be using "alternative streaming services" in the future and keeping my money.

Re: Ufc 288

allynharper — Sun, 07 May 2023 08:19:19 GMT

Hit the nail on the head! This is exactly the issue!

if we go looking around for a solution or to find out when it will be fixed you inevitably find out the results of the main event.

I now just have to keep away from all social media and messages from folk and keep trying the app every hour or so all day.

Every UFC PPV event this year has been the same and it doesn’t matter what device you try it on.

Re: Ufc 288

iakovfuks10 — Sun, 07 May 2023 08:23:35 GMT

Man I only recently started getting up this early due to being in a different timezone recently, and is this pain. I now have to not check twitter / anything and check every few. I have been screaming mad for some time now, shocked that I havent woken up my gf by now.

Re: Ufc 288

Amansamra — Sun, 07 May 2023 08:27:26 GMT

Cancelling BT today. I suggest everyone else does the same. No one genuinely will care unless they see a drop off in revenue. I don't know what I am even paying for. Youtube is free and has better coverage. Didn't want to have to resort to *other services* but looks like I have no choice. There are sites where they upload the entire stream immediately, which clearly shows that a kid in his bedroom is able to do what a company that generates millions every month can't do. Money grabbing idiots

UFC events fail to playback

Ufcplaybackfail — Sun, 07 May 2023 08:32:43 GMT

This is the 4th event that doesn’t play / says it’s unavailable in your region / telling you you internet speed to too slow to play 🤬 I’m with BT broadband 70 MB a second and bt sport and I still can’t watch the thing I’ve paid to see. Utter **bleep**e. No one from BT will actually reply it’s just other frustrated users that will reply. Literally wasting my time writing this but it’s such a **bleep** service I need to vent somewhere before cancelling bt sport and streaming it. Actually easier and cheaper.

Re: Ufc 288

AlexFuller — Sun, 07 May 2023 08:32:47 GMT

I tried using espn + with a VPN last time and couldn't get it to work.. am I doing something wrong? Even with VPN, it recognises I'm not in the US for some reason..