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Can't cancel BT Sport

Nareik — Thu, 15 Jun 2023 00:29:16 GMT

Hi I'm trying to cancel my BT Sport monthly pass by the 16th of this month. Every time I try to cancel I get a notification in a red box saying 'Something has gone wrong. Sorry, the cancellation has not been successful. Please try again later"

This has been happening for the last 3 days. Are there any workarounds for this?

Thanks

Re: Can't cancel BT Sport

JohnC2 — Thu, 15 Jun 2023 07:32:56 GMT

Hi @Nareik, sorry you're not able to get the monthly pass cancelled online. I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to help you get it cancelled.

Cheers

John

Re: Can't cancel BT Sport

Nareik — Sat, 17 Jun 2023 19:05:42 GMT

Thankyou for the quick response. All is sorted now

Re: Can't cancel BT Sport

PaddyB — Sun, 18 Jun 2023 09:59:24 GMT

Hi @Nareik,

Thank you for posting back to update the thread.

Thanks

Paddy