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Discovery + activation

chestermills — Wed, 19 Jul 2023 14:55:50 GMT

Hi, wonder if anyone can help with this. I am trying to activate Discovery + for my father in law. He has BT broadband and BT sports from BT on his Sky box. I have logged into his My BT account but I am unable to find anything to activate Discovery + if I go into products and then TNT Sports the only option there is to upgrade to HD channels. I am right in thinking he should be able to use the Discovery + app to watch TNT Sports?

Re: Discovery + activation

Weerab1983 — Wed, 19 Jul 2023 15:17:09 GMT

Re: Discovery + activation

DarrenDev — Wed, 19 Jul 2023 15:15:55 GMT

We're currently investigating an issue with Sport on Sky subscribers not being offered the option to activate discovery+ via MyBT - we'll get it sorted as soon as we can. Sorry for the inconvenience.

Re: Discovery + activation

chestermills — Wed, 19 Jul 2023 15:32:30 GMT

Hi @DarrenDev thank you for replying so quickly, I will keep checking My BT and hopefully the issue will be resolved soon. Thanks for letting me know.

Re: Discovery + activation

chestermills — Wed, 19 Jul 2023 22:06:44 GMT

Hi @DarrenDev just to let you know it's all sorted now. Just logged into my father in laws MyBT account and activate Discovery + link was there. I have now activated his account. Thanks again for your prompt response and getting it sorted.